Salesforce Administrator
What Does a Professional in this Career Do?
A Salesforce Administrator administers Salesforce data structures and systems. Helps store and organize customer data. Ensures that users can easily access the information they need and that data are protected from unauthorized access.
Job Outlook
There were 191 Salesforce Administrator job postings in North Carolina in the past year and 6180 in the United States.
In combination with other careers in the Database Administrator industry, which includes the Salesforce Administrator career, the following graph shows the number of people employed for each year since 2016:
Salary
Many new Salesforce Administrator jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.
National
The average estimated salary in the United States for this career, based on job postings in the past year, is $87,160.
State
The average estimated salary in North Carolina for this career, based on job postings in the past year, is $91,726.
Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Salesforce Administrator postings in the United States in the past year were lower than $73,075.
Education and Experience
Posted Salesforce Administrator jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.
| Education Level | Percentage |
|---|---|
| Associate's Degree | 0% |
| Bachelor's Degree | 53.69% |
| Master's Degree | 7.77% |
| Doctoral Degree | 0.18% |
| Other | 4.34% |
Posted Salesforce Administrator jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.
| Years of Experience | Percentage |
|---|---|
| 0 to 2 years | 23.57% |
| 3 to 5 years | 53.8% |
| 6 to 8 years | 13.84% |
| 9+ years | 8.79% |
Skills
Below are listings of the most common general and specialized skills Salesforce Administrator positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.
Baseline Skills
A skill that is required across a broad range of occupations, including this one.
- Communication (55.73%)
- Sales (46.42%)
- Management (40.52%)
- Problem Solving (36.96%)
- Troubleshooting (Problem Solving) (32.12%)
- Leadership (20.74%)
- Detail Oriented (17.41%)
- Writing (16.62%)
- Operations (16.25%)
- Customer Service (14.21%)
Defining Skills
A core skill for this occupation, it occurs frequently in job postings.
- Workflow Management (44%)
- Page Layout (15.95%)
- Data Management (20.57%)
- Automation (22.41%)
- Business Requirements (26.29%)
- Customer Relationship Management (27.5%)
- Business Process (25.26%)
- Computer Science (23.3%)
- Dashboard (39.17%)
- Data Integrity (16.97%)
- Marketing (27.81%)
- Salesforce (91.92%)
Necessary Skills
A skill that is requested frequently in this occupation but isn’t specific to it.
- Salesforce Development (10.56%)
- End-User Training And Support (6.33%)
- Cloud Services (6.86%)
- Atlassian Confluence (1.4%)
- Continuous Improvement Process (6.69%)
- Technical Support (6.88%)
- Agile Methodology (22.25%)
- Customer Support (3.2%)
- Pardot (CRM Software) (3.13%)
- Data Analysis (11.03%)
- Application Programming Interface (API) (12.96%)
- Auditing (9.52%)
- JIRA (6.6%)
- Business Systems (4.61%)
- System Administration (5.22%)
- Business Process Automation (4.45%)
- System Configuration (3.36%)
- Change Management (9.64%)
- Data Quality (14.1%)
- Data Security (3.13%)
- Data Modeling (10.34%)
- Key Performance Indicators (KPIs) (5.22%)
- Data Cleansing (4.45%)
- Finance (7.19%)
- Software Documentation (3.99%)
- DevOps (9.48%)
- Information Systems (8.11%)
- Data Migration (5.89%)
- Scalability (12.14%)
- Release Management (6.65%)
- Technical Documentation (4.72%)
- Marketing Automation (5.52%)
- SQL (Programming Language) (11.42%)
- Project Management (29.45%)
- Process Improvement (11.36%)
- Scrum (Software Development) (12.59%)
- Sales Operations (6.51%)
- Visualforce (17.59%)
- User Accounts (3.83%)
- DocuSign (Software) (2.86%)
Distinguishing Skills
A skill that may distinguish a subset of the occupation.
- Salesforce Security (2.5%)
- Salesforce Service Cloud (5.47%)
- Salesforce Lightning (6.93%)
- AppExchange (5.19%)
- Custom Fields (3.41%)
Salary Boosting Skills
A professional who wishes to excel in this career path may consider developing the following highly valued skills. The percentage of job postings that specifically mention each skill is listed.
- Salesforce Service Cloud (9.16%)
- Salesforce Lightning (11.61%)
- AppExchange (8.7%)
- Page Layout (26.73%)
- Dashboard (65.63%)
- Data Integrity (28.44%)
- Data Management (34.48%)
- Custom Fields (5.71%)
Alternative Job Titles
Sometimes employers post jobs with Salesforce Administrator skills but a different job title. Some common alternative job titles include:
- Salesforce Technical Lead
- Salesforce Consultant
- Salesforce Marketing Cloud Consultant
- Salesforce System Administrator
- Salesforce Analyst
- Salesforce CPQ Architect
- CPQ Consultant
- Salesforce Marketing Cloud Architect
- Salesforce Manager
Similar Occupations
If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.
Common Employers
Here are the employers that have posted the most Salesforce Administrator jobs in the past year along with how many they have posted.
United States
- Deloitte (254)
- Accenture (221)
- GAF Materials Corporation (169)
- Everlight Solar (166)
- Concentrix (134)
- Cognizant Technology Solutions (124)
- Cardinal Health (99)
- Intermountain Health (96)
- Fisher Investments (67)
- Insight Global (66)
North Carolina
- Accenture (10)
- Deloitte (7)
- GAF Materials Corporation (6)
- Everlight Solar (5)
- First Citizens Bank (5)
- Pearson Education (4)
- Concentrix (4)
- Cognizant Technology Solutions (4)
- Pantheon Data Services (3)
- Cox Communications (3)
NC State Programs Relevant to this Career
If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!
All wages, job posting statistics, employment trend projections, and information about skill desirability on this page represents historical data and does not guarantee future conditions. Data is provided by and downloaded regularly from Lightcast. For more information about how Lightcast gathers data and what it represents, see Lightcast Data: Basic Overview on Lightcast's Knowledge Base website.