Salesforce / CRM Developer

What Does a Professional in this Career Do?

A Salesforce or CRM Developer works technically Customer Relationship Management (CRM) software, which refers to technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. Salesforce is the most commonly used CRM software.

Job Outlook

There were 576 Salesforce / CRM Developer job postings in North Carolina in the past year and 14504 in the United States.

In combination with other careers in the Business Intelligence Architect / Developer industry, which includes the Salesforce / CRM Developer career, the following graph shows the number of people employed for each year since 2016:

Salary

Many new Salesforce / CRM Developer jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.

National

The average estimated salary in the United States for this career, based on job postings in the past year, is $119,501.

State

The average estimated salary in North Carolina for this career, based on job postings in the past year, is $114,911.

Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Salesforce / CRM Developer postings in the United States in the past year were lower than $111,229.

Education and Experience

Posted Salesforce / CRM Developer jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.

Education Level	Percentage
Associate's Degree	0%
Bachelor's Degree	50.28%
Master's Degree	8.65%
Doctoral Degree	0.34%
Other	2.3%

Posted Salesforce / CRM Developer jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.

Years of Experience	Percentage
0 to 2 years	8.32%
3 to 5 years	52.86%
6 to 8 years	25.39%
9+ years	13.43%

Skills

Below are listings of the most common general and specialized skills Salesforce / CRM Developer positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.

Baseline Skills

A skill that is required across a broad range of occupations, including this one.

Communication (42.4%)
Problem Solving (34.03%)
Sales (33.43%)
Troubleshooting (Problem Solving) (29.86%)
Management (19.19%)
Leadership (15.77%)
Information Technology (14.46%)
Customer Service (12.85%)
Writing (12.62%)
Operations (11.64%)

Defining Skills

A core skill for this occupation, it occurs frequently in job postings.

Salesforce API (10.16%)
Visualforce (43.13%)
Salesforce (82.04%)
Computer Science (32.63%)
Customer Relationship Management (32.88%)
Business Requirements (31.27%)
Application Programming Interface (API) (43.23%)
Agile Methodology (34.68%)
Force.Com (11.95%)
JavaScript (Programming Language) (34.65%)
Salesforce Object Search Language (SOSL) (10.64%)
Salesforce Object Query Language (SOQL) (24.68%)
Workflow Management (34.41%)
MuleSoft (13.6%)
Aura Framework (6.49%)
Lightning Web Components (24.65%)
Salesforce Development (59.88%)
Salesforce Lightning (9%)

Necessary Skills

A skill that is requested frequently in this occupation but isn’t specific to it.

Technical Requirements (6.66%)
Technical Issues (9.66%)
Programming Languages (4.39%)
CI/CD (16.68%)
Jenkins (6.54%)
Extensible Markup Language (XML) (9.52%)
Web Services (15.59%)
User Interface (UI) (4.63%)
Technical Documentation (8.43%)
Software Engineering (9.26%)
Solution Architecture (6.97%)
SQL (Programming Language) (17.27%)
Simple Object Access Protocol (SOAP) (8.98%)
RESTful API (11.86%)
Release Management (6.8%)
Power BI (4.16%)
Scrum (Software Development) (16.71%)
Systems Development Life Cycle (9.14%)
Project Management (15.12%)
JSON (7.9%)
JQuery (6.29%)
Marketing (19.05%)
Scalability (19.88%)
Github (7.79%)
Financial Services (7.19%)
Middleware (11.76%)
Debugging (13.26%)
Software Development Life Cycle (8.38%)
DevOps (15.64%)
Extract Transform Load (ETL) (10.27%)
Data Management (8.7%)
Data Migration (9.04%)
Data Modeling (17.88%)
Version Control (12.04%)
Code Review (18.43%)
Dashboard (16.18%)
Business Process (18.71%)
C# (Programming Language) (8.47%)
Cascading Style Sheets (CSS) (17.08%)
Automation (15.34%)
Unit Testing (11.74%)
Microsoft Azure (7.87%)
Application Development (8.72%)
Software Development (9.47%)
JIRA (8.29%)
Azure DevOps (3.67%)
HyperText Markup Language (HTML) (19.17%)
Java (Programming Language) (10.14%)
Microsoft Power Automate (4.73%)
Git (Version Control System) (11.24%)
Cloud Services (9.85%)
Solution Design (5.12%)
Salesforce Marketing Cloud (6.74%)

Distinguishing Skills

A skill that may distinguish a subset of the occupation.

Salesforce Experience Cloud (3.78%)
Salesforce Sales Cloud (4.19%)
Copado (6.63%)
VS Code (3.29%)
OmniScript (2.75%)
Apex Code (3.79%)
Automation Studio (1.7%)
AMPScript (3.71%)
Page Layout (5.3%)
AppExchange (5.1%)
Salesforce Security (3.47%)
Salesforce Journey Builder (2.54%)
Salesforce Service Cloud (4.93%)

Salary Boosting Skills

A professional who wishes to excel in this career path may consider developing the following highly valued skills. The percentage of job postings that specifically mention each skill is listed.

Salesforce Security (4.18%)
Lightning Web Components (29.74%)
Workflow Management (41.51%)
Salesforce Object Search Language (SOSL) (12.84%)
Agile Methodology (41.84%)
Automation Studio (2.05%)
Customer Relationship Management (39.68%)
Computer Science (39.38%)
Apex Code (4.57%)

Alternative Job Titles

Sometimes employers post jobs with Salesforce / CRM Developer skills but a different job title. Some common alternative job titles include:

Salesforce Developer
Salesforce Marketing Cloud Developer
Salesforce Engineer
Lead Salesforce Developer
CRM Developer
Salesforce Developer/Administrator
Salesforce CPQ Architect
Dynamics 365 Developer
Salesforce Architect
Salesforce Manager

Similar Occupations

If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.

Common Employers

Here are the employers that have posted the most Salesforce / CRM Developer jobs in the past year along with how many they have posted.

United States

Accenture (421)
Deloitte (353)
Cognizant Technology Solutions (327)
Old Dominion Freight Line (267)
PricewaterhouseCoopers (243)
Concentrix (179)
Insight Global (171)
Slalom Consulting (167)
Simplus (158)
Beacon Hill Staffing Group (156)

North Carolina

Accenture (23)
Deloitte (19)
Old Dominion Freight Line (12)
Kforce (11)
PricewaterhouseCoopers (10)
Honeywell International (9)
Slalom Consulting (9)
Infosys (8)
Chandra Technologies (8)
MSYS (7)

NC State Programs Relevant to this Career

If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!

Data Science Foundations Graduate Certificates

All wages, job posting statistics, employment trend projections, and information about skill desirability on this page represents historical data and does not guarantee future conditions. Data is provided by and downloaded regularly from Lightcast. For more information about how Lightcast gathers data and what it represents, see Lightcast Data: Basic Overview on Lightcast's Knowledge Base website.

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