Operations Analyst (General)
What Does a Professional in this Career Do?
An Operations Analyst analyzes systems and processes in an organization or business and uses findings to help solve problems and improve management. Uses advanced statistical and mathematical models and computer software to analyze a wide variety of data; collaborates with other analysts and with the management of an organization.
Job Outlook
There were 917 Operations Analyst (General) job postings in North Carolina in the past year and 27105 in the United States.
In combination with other careers in the Operations Analyst industry, which includes the Operations Analyst (General) career, the following graph shows the number of people employed for each year since 2015:
Salary
Many new Operations Analyst (General) jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.
National
The average estimated salary in the United States for this career, based on job postings in the past year, is $85,098.
State
The average estimated salary in North Carolina for this career, based on job postings in the past year, is $81,408.
Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Operations Analyst (General) postings in the United States in the past year were lower than $63,063.
Education and Experience
Posted Operations Analyst (General) jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.
| Education Level | Percentage |
|---|---|
| Associate's Degree | 0% |
| Bachelor's Degree | 64.78% |
| Master's Degree | 12.56% |
| Doctoral Degree | 1.81% |
| Other | 10.98% |
Posted Operations Analyst (General) jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.
| Years of Experience | Percentage |
|---|---|
| 0 to 2 years | 37.42% |
| 3 to 5 years | 45.83% |
| 6 to 8 years | 10.13% |
| 9+ years | 6.62% |
Skills
Below are listings of the most common general and specialized skills Operations Analyst (General) positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.
Baseline Skills
A skill that is required across a broad range of occupations, including this one.
- Operations (72.23%)
- Communication (49.96%)
- Management (40.48%)
- Microsoft Excel (29.43%)
- Problem Solving (28.29%)
- Detail Oriented (27.43%)
- Leadership (27.34%)
- Microsoft Office (23.04%)
- Writing (20.99%)
- Customer Service (19.97%)
Necessary Skills
A skill that is requested frequently in this occupation but isn’t specific to it.
- Workflow Management (15.64%)
- Accounting (15.72%)
- Business Process (10.08%)
- Auditing (16.17%)
- Automation (11.6%)
- Customer Relationship Management (10.95%)
- Dashboard (15.42%)
- Key Performance Indicators (KPIs) (13.57%)
- Computer Science (9.46%)
- Finance (27.89%)
- Data Analysis (29.78%)
- Operations Support Systems (0.05%)
- Sales Operations (14.44%)
- Marketing (13.07%)
- Operations Management (7.39%)
- Project Management (26.16%)
- Salesforce (14.38%)
- Process Improvement (22.97%)
- SQL (Programming Language) (16.46%)
- Power BI (12.4%)
- Tableau (Business Intelligence Software) (11.86%)
Alternative Job Titles
Sometimes employers post jobs with Operations Analyst (General) skills but a different job title. Some common alternative job titles include:
- Operations Analyst
- Sales Operations Analyst
- Revenue Operations Analyst
- IT Operations Analyst
- Surgeon
- Operational Language Analyst
- Operations Support Analyst
- Program Operations Analyst
- Operational Analyst
- Operational Excellence Analyst
Similar Occupations
If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.
- Operations Research Analyst
- Business / Management Consultant
- Business Analysis Manager
- Data Specialist
- Director of Operations
Common Employers
Here are the employers that have posted the most Operations Analyst (General) jobs in the past year along with how many they have posted.
United States
- Public Consulting Group (303)
- Leidos (270)
- Lumen Technologies (256)
- Uline (228)
- Citigroup (226)
- CACI International (159)
- Spectraforce Technologies (146)
- CTG (145)
- Cornerstone Ondemand (142)
- Thermo Fisher Scientific (130)
North Carolina
- Bank of America (35)
- General Dynamics (30)
- Lowe's (29)
- Thermo Fisher Scientific (26)
- Lockheed Martin (14)
- Truist Financial (14)
- Booz Allen Hamilton (9)
- American Heart Association (9)
- Adecco (8)
- Duke University (8)
NC State Programs Relevant to this Career
If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!
- Business Analytics Graduate Certificates
- Management, Risk and Analytics Master's Degrees
- Operations Research Master's Degrees
- Statistics Master's Degrees
All wages, job posting statistics, employment trend projections, and information about skill desirability on this page represents historical data and does not guarantee future conditions. Data is provided by and downloaded regularly from Lightcast. For more information about how Lightcast gathers data and what it represents, see Lightcast Data: Basic Overview on Lightcast's Knowledge Base website.