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Health Care | Clinical Quality Manager

Clinical Quality Manager

What Does a Professional in this Career Do?

A Clinical Quality Manager ensures that the quality of the work in a clinical environment is consistent and meets government and industry standards as well as customer expectations. Verifies compliance with health and safety regulations. Coordinates all activities related to quality assurance and monitoring and revises existing processes in order to increase efficiency.

Job Outlook

There were 169 Clinical Quality Manager job postings in North Carolina in the past year and 4863 in the United States.

In combination with other careers in the Clinical Quality Manager industry, which includes the Clinical Quality Manager career, the following graph shows the number of people employed for each year since 2016:

Salary

Many new Clinical Quality Manager jobs have salaries estimated to be in the following ranges, based on the requirements and responsibilities listed in job postings from the past year.

National

The average estimated salary in the United States for this career, based on job postings in the past year, is $128,881.

State

The average estimated salary in North Carolina for this career, based on job postings in the past year, is $121,496.

Percentiles represent the percentage that is lower than the value. For example, 25% of estimated salaries for Clinical Quality Manager postings in the United States in the past year were lower than $107,977.

Education and Experience

Posted Clinical Quality Manager jobs typically require the following level of education. The numbers below are based on job postings in the United States from the past year. Not all job postings list education requirements.

Education LevelPercentage
Associate's Degree0%
Bachelor's Degree70.78%
Master's Degree43.39%
Doctoral Degree4.91%
Other1.77%

Posted Clinical Quality Manager jobs typically require the following number of years of experience. The numbers below are based on job postings in the United States from the past year. Not all job postings list experience requirements.

Years of ExperiencePercentage
0 to 2 years7.23%
3 to 5 years61.06%
6 to 8 years18.18%
9+ years13.53%

Skills

Below are listings of the most common general and specialized skills Clinical Quality Manager positions expect applicants to have as well as the most common skills that distinguish individuals from their peers. The percentage of job postings that specifically mention each skill is also listed.

Baseline Skills

A skill that is required across a broad range of occupations, including this one.

  • Leadership (63.93%)
  • Management (53.96%)
  • Communication (46.54%)
  • Operations (39.56%)
  • Quality Assurance (30.78%)
  • Problem Solving (22.99%)
  • Coordinating (22.91%)
  • Planning (19.62%)
  • Microsoft Excel (17.68%)
  • Interpersonal Communications (16.43%)

Defining Skills

A core skill for this occupation, it occurs frequently in job postings.

  • Process Improvement (29.8%)
  • Quality Management (46.63%)
  • Performance Improvement (32.04%)
  • Nursing (26.82%)
  • Project Management (28.32%)
  • Continuous Improvement Process (23.93%)
  • Data Analysis (24.26%)
  • Auditing (46.5%)
  • Quality Improvement (56.85%)
  • Quality Management Systems (19.98%)

Necessary Skills

A skill that is requested frequently in this occupation but isn’t specific to it.

  • Quality Improvement Processes (4.89%)
  • Healthcare Industry Knowledge (14.77%)
  • Behavioral Health (7.45%)
  • Root Cause Analysis (14.73%)
  • Risk Analysis (8.18%)
  • Regulatory Requirements (7.43%)
  • Performance Measurement (5.85%)
  • Performance Metric (10.05%)
  • Pharmaceuticals (10.3%)
  • New Product Development (4.89%)
  • Medicare (13.65%)
  • Risk Management (17.96%)
  • Managed Care (15.25%)
  • Medicaid (10.2%)
  • Key Performance Indicators (KPIs) (11.61%)
  • Lean Manufacturing (7.78%)
  • Internal Auditing (5.87%)
  • Good Clinical Practices (GCP) (8.18%)
  • Health Administration (12.78%)
  • Patient Safety (18%)
  • HEDIS (Healthcare Effectiveness Data And Information Set) (18.02%)
  • Standard Operating Procedure (8.8%)
  • External Auditing (7.78%)
  • Electronic Medical Record (7.41%)
  • Evidence-Based Practice (3.89%)
  • Continuous Quality Improvement (CQI) (11.57%)
  • Data Collection (12.71%)
  • Data Management (7.05%)
  • Regulatory Compliance (18.52%)
  • Clinical Practices (7.51%)
  • Clinical Research (7.26%)
  • Clinical Trials (12.11%)
  • ISO 9000 Series (5.18%)
  • Corrective And Preventive Action (CAPA) (15.61%)
  • Medical Records (10.32%)
  • Workflow Management (11.49%)
  • Clinical Auditing (2.43%)
  • Clinical Experience (10.13%)
  • Healthcare Quality (15.61%)
  • Business Metrics (9.78%)

Distinguishing Skills

A skill that may distinguish a subset of the occupation.

  • Clinical Quality Management (4.52%)

Salary Boosting Skills

A professional who wishes to excel in this career path may consider developing the following highly valued skills. The percentage of job postings that specifically mention each skill is listed.

  • Process Improvement (100%)

Alternative Job Titles

Sometimes employers post jobs with Clinical Quality Manager skills but a different job title. Some common alternative job titles include:

  • Quality Manager
  • Quality Improvement Manager
  • Clinical Quality Assurance Manager
  • Director of Clinical Quality
  • Director of Quality
  • Director of Quality Management
  • Air Quality Consultant
  • Clinical Quality Improvement Specialist
  • Director of Quality Improvement

Similar Occupations

If you are interested in exploring occupations with similar skills, you may want to research the following job titles. Note that we only list occupations that have at least one corresponding NC State Online and Distance Education program.

Common Employers

Here are the employers that have posted the most Clinical Quality Manager jobs in the past year along with how many they have posted.

United States

  • Elevance Health (222)
  • UnitedHealth Group (157)
  • Centene (115)
  • Merck & Co. (111)
  • Atlas (103)
  • Molina Healthcare (97)
  • Kaiser Permanente (89)
  • Centerwell Limited Partnership (66)
  • Intermountain Health (50)
  • CHRISTUS Health (47)

North Carolina

  • Atrium Health (8)
  • WakeMed (8)
  • Blue Cross Nc (5)
  • Bluecross Blueshield Of Nc (5)
  • Blue Cross Blue Shield (4)
  • Hitachi (4)
  • Elevance Health (4)
  • Cone Health (4)
  • UNC Health (4)
  • GlaxoSmithKline (3)

NC State Programs Relevant to this Career

If you are interested in preparing for a career in this field, the following NC State Online and Distance Education programs offer a great place to start!